An autonomous system
Pern understands how your rooms, spaces, people, and bookings connect, so it can act the way a great operator would.
BENEFITS
Why hoteliers choose Pern
Pern consolidates fragmented hotel software into one operating system that coordinates routine work across the property.
Completes work on its own
Pern plans, coordinates, and completes routine work autonomously around the clock.
Your team has full control
Choose what Pern can run automatically. Everything else is surfaced for review with the context your team needs.
Handles end-to-end operations
From reservations and guest requests to vendor quotes for events, Pern coordinates the work from start to finish.
PMS
Property Management
A modern property management system that keeps front desk, housekeeping, reservations, and billing in sync.
MESSAGING
One inbox for every guest
Bring email and OTA conversations into one inbox, then automate routine replies within the controls you set.
BOOKING ENGINE
Drive direct bookings
Create a tailored booking experience that makes direct reservations and relevant upgrades easy.
POS
Point of Sale
Run payments for rooms, restaurants, spas, and retail in one system, with workflows tailored to each outlet.
GUEST INTELLIGENCE
Make it personal
Pern brings guest history, preferences, and spend into one profile, then suggests thoughtful ways to personalize each stay.
SPATIAL
Pern Spatial
Pern models how rooms, venues, equipment, and staff relate across the property, so decisions account for the physical hotel.
THE PROBLEM
Disconnected systems drain time, trust, and revenue
When rooms, events, spa, and F&B live in separate tools, teams spend less time hosting and more time reconciling. Industry research shows the cost in hours, operating waste, data quality, and missed revenue.
286 hrs
lost per manager each year switching between disconnected systems
13%
of operating costs lost to inefficiencies from unconnected software
60%
of operators report incomplete or unreliable data
56%
of operators miss upsell opportunities because of stock shortages
FAQ
Frequently asked questions
What is Pern?
How long does onboarding take?
Does the AI act without my approval?
Does Pern replace my existing systems?
Is my data secure?
How is Pern priced?
Helping exceptional hoteliers do their best work.
We believe great hospitality is about being present with the guest, not spending time in front of a screen.
